If you are not 100% satisfied with your purchase, contact us via our contact us page and our customer success team will be happy to provide you with a pre-prepaid return label for any order shipped within United Kingdom.

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Items must be returned in their original condition and packaging. Returns that are used, damaged or altered will not be accepted.

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Return your order to us within 30 days of when your order was shipped and we will process a full refund back to the original payment method once received as long as the package is in it's original condition.

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Returns are only accepted of products purchased from www.ohmkara.co.uk. We do not accept returns from 3rd party distributers. 

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After 30 days of item shipped, and the product has not ben used, we will only be able to provide you with a store credit only. After 30 days customers will be liable for all shipping and returns costs.